Privacy Policy

At Mission Vikas ("we," "us," "our," or "Mission Vikas"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.missionvikas.com ("Website") or interact with us through other means.

By using our Website, donating to us, or providing your information, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us and information about your use of our Website.

A. Personal Information You Provide:
We collect personal information that you voluntarily provide to us when you:

• Donate: Name, email address, phone number, mailing address, payment details (processed securely by our third-party payment gateway), and tax exemption details.

• Volunteer: Name, contact details, professional background, interests, and availability.

• Contact Us: Name, email address, and any other information you include in your message.

• Subscribe to our newsletter: Email address.

• Apply for a job/Internship: Information contained in your resume/CV.

B. Information Collected Automatically:
When you visit our Website, we may automatically collect certain information about your device and usage, including:

• Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access.

• Cookies and Tracking Technologies: We use cookies and similar technologies to analyze trends, administer the website, track users' movements around the site, and gather demographic information. You can control the use of cookies at your browser level.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your donations and send you tax exemption receipts (80G).

• To manage your volunteer registration and communicate opportunities.

• To respond to your inquiries, comments, or questions.

• To send you updates about our programs, impact reports, and newsletters (if you have opted-in). You can opt-out at any time.

• To improve our Website and user experience.

• To comply with legal and regulatory obligations.

• For internal purposes such as auditing, data analysis, and research.

3. How We Share Your Information

We value your trust. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share your information with:

• Service Providers: Trusted third-party vendors who provide services on our behalf, such as payment processing, email delivery, data analysis, and web hosting. These entities are contractually obligated to maintain the confidentiality of your information.

• Legal Requirements: When required to do so by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of others.

• With Your Consent: For any other purpose disclosed to you with your consent.

4. How We Protect Your Information

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. We use secure servers and SSL (Secure Socket Layer) encryption for all financial transactions. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements. For example, we are required by Indian law to retain donation records for a specified period.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and ask for it to be corrected or updated.

• Opt-Out of Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email we send you.

• Data Deletion: You can request the deletion of your personal information, subject to our need to retain it for legal purposes.

To exercise any of these rights, please contact us at info@missionvikas.com.

7. Children's Privacy

Our Website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us, and we will delete it.

8. Third-Party Links

Our Website may contain links to other websites. This Privacy Policy does not apply to those third-party sites. We encourage you to read the privacy policy of every website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and its rules, Mission Vikas has appointed a Grievance Officer. If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Name: Mr. Nabhya Jain
Email: missionvikas@missionvikas.com

Phone: +91 8425865030
Address: B-3 F Malad Industrial Estate, Kanchpada, Mumbai - 400064

We will address your concerns within a reasonable timeframe as required by applicable law.